SHIPPING & POLICIES
Any revisions made beyond the 2 free included in the price of our products will incur a $25 fee per round, with changes limited to wording and fonts. Edits to layout or design will incur a higher fee, which will be determined by the level of complexity at the time of the request. An electronic invoice for those added costs will be emailed before going to print.
For all postage orders, there is an additional fee for design and handling, which is listed at checkout on our site. Please note that this fee will not appear in the itemized receipt you receive with your physical order, as we ship stamp orders directly from a USPS approved vendor.
Love Lore reserves the right to adjust pricing at any time.
Samples with placeholder copy are available for purchase on our site.
You are required to provide ALL written copy you would like to include in your materials before checking out. We are not responsible for filling in the blanks.
Once your order is placed, you will receive your first proof in 2-3 business days. All additional proofs take 1-2 business days, provided they are not complete redesigns. Once approved, your order will go to print (see below for shipping windows).
For wedding invitations, we recommend placing your order 4-6 months in advance of your big day. This allows plenty of time for proofing, guest addressing, suite assembly and shipping. This also factors in the time you'll want to give your guests to RSVP.
For standard party invitations, we suggest ordering 2 months out from your event.
All proofs are digital format and sent via email. We do not offer hard copy proofs. We recommend ordering our Sample Kit to get a sense of paper and print quality.
We are not responsible for proofreading your copy. While we will call out any obvious errors that we spot, it is your responsibility to make sure your i's are dotted and your t's crossed. We will not reprint orders for free because there's a typo. For this reason, we strongly recommend you have your invites reviewed more than once and by a handful of people.
Upon completion of the proofing stage and receipt of final approval, your job will go to print.
Standard shipping is 8 business days. We do offer expedited shipping, with a guaranteed delivery of 3 business days provided the order is placed by 1pm on a weekday. Please note that these shipping times refer to the expected turnaround after the proofing process has been completed and your order has gone to print.
Our main carrier UPS does not ship to PO Boxes.
If you're ordering postage stamps, we ship through a third party USPS approved vendor with an estimated delivery of 5-7 business days. Because this is not guaranteed, we recommend ordering well in advance.
All designs and concepts are the exclusive property of Love Lore. We reserve the right to use client’s preliminary and completed designs for the purpose of display or for other clients. Custom designs will only be posted to social media with your permission. We respect fellow makers and while inspiration is accepted for custom requests, we will not copy the work of other artists.
There is a $45 fee for orders cancelled before design for the first proof has commenced. Cancellations made during the proofing process will receive a 50% refund. Unfortunately, we are unable to refund orders that have been approved for print.